CRM & Marketing Automation Software for Small Businesses
Everything you need to keep your audience engaged at all stages of the buyer journey
FocalContact is the all-in-one marketing platform that helps you automate business and marketing processes, making it easier to attract, engage and convert more traffic into leads, enquiries, appointments and sales.
FocalContact Explained In 75 Seconds
This is your complete marketing toolset
No need to cobble together multiple platforms... everything you need is here !
Funnel & website builder →
Use our templates to quickly build websites and landing pages you can drive traffic to.
Email & SMS Marketing →
Easily send email campaigns with our intuitive drag & drop editor, or drive action with text messages
Booking Calendar →
Automate appointment bookings with a standalone or embedded calendar widget
Automations →
Put business and marketing processes on autopilot
Sell time and products →
Text-to-pay, invoicing and sales through your website and landing pages
Reviews & Reputation Management →
Automate your review requests for more positive reviews that drive traffic and conversions
Blogging →
Improve your SEO, drive traffic and engage visitors with easy blogging
Social media scheduling and posting →
Auto-post to Facebook, Instagram, Twitter, LinkedIn, and Google Business Profiles
Contact Relationship Manager →
Keep all of your contacts and leads with notes all in one place
Customer Messaging →
Omnichannel messaging from a universal inbox for email, SMS, Messenger, Instagram DMs and Google chat
Form & Survey Builder →
Build forms and surveys to capture subscribers, enquiries, and feedback
Web chat →
Make it easy for website visitors to get in contact while they’re in the moment
Pipeline Opportunity Management →
Visualise your entire marketing and sales pipeline to maximise all your opportunities
Membership & Course Builder →
Easily offer your expertise (free or paid) with our easy course builder
Funnel & website builder →
Use our templates to quickly build websites and landing pages you can drive traffic to.
Email & SMS Marketing →
Easily send email campaigns with our intuitive drag & drop editor, or drive action with text messages
Booking Calendar →
Automate appointment bookings with a standalone or embedded calendar widget
Automations →
Put business and marketing processes on autopilot
Sell time and products →
Text-to-pay, invoicing and sales through your website and landing pages
Reviews & Reputation Management →
Automate your review requests for more positive reviews that drive traffic and conversions
Blogging →
Improve your SEO, drive traffic and engage visitors with easy blogging
Social media scheduling and posting →
Auto-post to Facebook, Instagram, Twitter, LinkedIn, and Google Business Profiles
Contact Relationship Manager →
Keep all of your contacts and leads with notes all in one place
Customer Messaging →
Omnichannel messaging from a universal inbox for email, SMS, Messenger, Instagram DMs and Google chat
Form & Survey Builder →
Build forms and surveys to capture subscribers, enquiries, and feedback
Web chat →
Make it easy for website visitors to get in contact while they’re in the moment
Pipeline Opportunity Management →
Visualise your entire marketing and sales pipeline to maximise all your opportunities
Membership & Course Builder →
Easily offer your expertise (free or paid) with our easy course builder
Analytics →
See what’s going on in FocalContact, as well as from 3rd party data sources
Task Reminders →
Create tasks reminders (manually or through automations) to make sure things get done
Everything in one place makes marketing simpler so it gets done!
You've got support when you need it
No matter what the time, there will always be someone to assist. It starts with a free onboarding call to help you get started, and then we back it up with help doc's, live chat and even video calls with support.
Hundreds of templates ready to go
Want to get started quick? Use our templates as a starting point to something great!
Take it up a gear with our powerful workflow automation builder to streamline marketing, communication, and even business processes
Some of the things you can do with FocalContact
It's so much easier when you can log in to one platform for all of your marketing and communication tasks
Manage your contacts and leads better
Build and manage your own website and blog
Build funnels for your marketing campaigns
Email and SMS followup and nurture campaigns
Automate or manually trigger review requests
Single inbox for omni-channel communication
Automate appointment bookings
Add web chat, forms and surveys
Add tasks and reminders for staff
Visualise all opportunities in your pipeline
Social media scheduling and posting
Invoice and take payments
Take it up a gear with our powerful workflow automation builder to streamline marketing, communication, and even business processes
INTEGRATIONS
Stop trying to make expensive tools work together
FocalContact puts all of your marketing functions in one tool, reducing your costs and making your job easier
Essential
Collect and organise leads and contacts, schedule appointments, and keep on top of opportunities in your sales funnels
14 day satisfaction guarantee
147AUD
/ mth
Usage fees may apply – view details.
- Unlimited Contacts
- Up to 15,000 emails/mth included
- 5 users included. Extra users $10/mth each.
- Website Chat Widget
- Calendars & Booking System
- Form Builder
- CRM/Contacts Management
- Opportunities Pipeline
- Universal Inbox
- Multichannel Communication
- Social Media Scheduler
- AI Content Generator
- Reputation Management
- Mobile App (iOS and Android)
Standard
A more advanced solution that pairs marketing and sales automation with the ability to build web and funnel pages
14 day satisfaction guarantee
247 AUD
/ mth
Usage fees may apply – view details.
- Everything in "Essential" plus:
- Website Builder & Templates
- Funnel Builder & Templates
- Blogging
- Ecommerce
- Survey Builder
- Email & SMS Marketing
- Workflow Automation Builder
- Automated Google Review Requests
- Payments & Invoice Builder
- Text-To-Pay
Professional
Popular
The complete solution that pairs your marketing hub with the ability to easily drive traffic with AI-driven ads creation and management
14 day satisfaction guarantee
337 AUD
/ mth
Usage fees may apply – view details.
- Everything in "Standard" plus:
- AI-Driven Ads Management
- Estimates & Proposal Builder
Expert
The ultimate solution for course creators offering free and paid content that want everything in one place, with affiliates to drive sales
14 day satisfaction guarantee
397AUD
/ mth
Usage fees may apply – view details.
- Everything in "Professional" plus:
- Membership/Course Builder
- Community Builder
- Affiliate Manager
Essential
Collect and organise leads and contacts, schedule appointments, and keep on top of opportunities in your sales funnels
14 day satisfaction guarantee
1600 AUD
/ yr
Usage fees may apply – view details.
- Unlimited Contacts
- Up to 15,000 emails/mth included
- 5 users included. Extra users $10/mth each.
- Website Chat Widget
- Calendars & Booking System
- Form Builder
- CRM/Contacts Management
- Opportunities Pipeline
- Universal Inbox
- Multichannel Communication
- Social Media Scheduler
- AI Content Generator
- Reputation Management
- Mobile App (iOS and Android)
Standard
A more advanced solution that pairs marketing and sales automation with the ability to build web and funnel pages
14 day satisfaction guarantee
2700 AUD
/ yr
Usage fees may apply – view details.
- Everything in "Essential" plus:
- Website Builder & Templates
- Funnel Builder & Templates
- Blogging
- Ecommerce
- Survey Builder
- Email & SMS Marketing
- Workflow Automation Builder
- Automated Google Review Requests
- Payments & Invoice Builder
- Text-To-Pay
Professional
Popular
The complete solution that pairs your marketing hub with the ability to easily drive traffic with AI-driven ads creation and management
14 day satisfaction guarantee
3700 AUD
/ yr
Usage fees may apply – view details.
- Everything in "Standard" plus:
- AI-Driven Ads Management
- Estimates & Proposal Builder
Expert
The ultimate solution for course creators offering free and paid content that want everything in one place, with affiliates to drive sales
14 day satisfaction guarantee
4350 AUD
/ yr
Usage fees may apply – view details.
- Everything in "Professional" plus:
- Membership/Course Builder
- Community Builder
- Affiliate Manager
Compare Plans
Essential
Standard
Professional
Expert
Unlimited Contacts
Add as many contacts and leads as you want without worrying about extra fees.
Usage Credit/Fees
Up to 15,000 emails included per month. Fees apply for phone numbers, texts, emails, AI usage, and premium API actions – view details.
Calendars & Booking System
Share or embed calendars so people can book time directly into your calendar. You have the option to automatically create meetings for Zoom or Google Meets, and take payments via Stripe or Paypal.
Form Builder & Templates
Create forms you can embed anywhere, so when completed it populates back into FocalContact – followup manually, or let your automations take over.
CRM/Contacts Management
Manage, communicate and book appointments with all of your contacts in one place.
CRM/Contacts Management
Manage, communicate and book appointments with all of your contacts in one place.
Opportunities Pipeline
Keep track of all sales opportunities and what stage they are at in your pipeline.
Universal Inbox
A complete record of all emails, texts, phone calls, and messages via Messenger, Instagram, and Google Business Profile
Multichannel Communication
Initiate two way text and email, and continue conversations initiated via Messenger, Instagram DM and Google Business Profile.
Social Media Scheduler
Schedule and post to Facebook, Instagram, LinkedIn, Twitter and your Google Business Profile. Add recurring scheduling for evergreen posts.
AI Content Generator
Our AI content generator for text and images works inline with our social media scheduling tool and any of our builders for websites, funnels and emails.
Reputation Management
Send review requests for Facebook and Google, and reply to reviews in one place. Embed our reviews widget in your website.
Mobile App (iOS and Android)
You won’t be building your website on your phone, but everything you need to manage leads, contacts and opportunities can be done via the mobile app.
Website Builder & Templates
Build your own website code-free with our drag-and-drop builder. Start from scratch or edit one of 100’s of website templates.
Unlimited websites and pages included.
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Funnel Builder & Templates
Start from scratch or edit one of 100’s of funnel templates – code-free with our drag and drop builder.
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Blogging
Add a blog to your website to build your authority – share social media, and enjoy the SEO benefits.
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Ecommerce
Create an online store to sell your products and services.
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Survey Builder
Create surveys (with conditional logic) you can embed anywhere, so when completed it populates back into FocalContact – followup manually, or let your automations take over.
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Email & SMS Marketing
Send one-to-one or bulk personalised campaigns. Start an email using one of our templates.
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Workflow Automation Builder
Create unlimited workflows – put in fully automated processes or notifications for followup across every customer touchpoint.
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Automated Google Review Requests
Edit pre-built automations to send automated Google Review Requests on a schedule you set.
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Payments & Invoice Builder
Sell products and services on your website or in funnels, or create an invoice to request payment.
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Text-To-Pay
Generate an invoice on desktop or via the mobile app and send an easy payment link via text or email. Tap-To-Pay available in countries that Stripe supports it.
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AI-Driven Ads Management
Use AI to create, publish and optimise ads across Facebook, Instagram, Google Search, Google Display, YouTube, Bing Search, LinkedIn and TikTok.
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Estimates & Proposal Builder
When a contact or lead is ready to take the next step, you can send an estimate or proposal without separate software, too. Digital signing included.
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Membership/Course Builder
Create courses with an easy to use builder, with modules, lessons and quizzes and assessments – offer for free or paid. Make available as an app for your members using inbuilt Progressive Web App technology.
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Community Builder
Have your own private groups without being at the mercy of Facebook
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Affiliate Manager
Run your own affiliate or referral program to reward people that send you business.
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Got a question?
Check out our FAQs below or message us
You have 14 days to try FocalContact, and if you decide that FocalContact is not for you, just let us know and we will cancel and refund your subscription.
Yes, we have functions that will help you generate traffic, e.g. social media scheduling, AI ads manager, website builder, blogging, etc.
And with everything in FocalContact for lead nurture and conversion, you will make more out of the traffic and leads you do generate.
It’s true other marketing tools have all-inclusive plans, but the reality is they have worked the numbers to determine a price point that they will not lose on, but most users do.
Our approach is not to charge you extra on plans to cover usage costs when you might not be using the platform as much as others are. Instead of charging you hundreds, and even thousands, more on plans like other tools do we charge a base fee plus usage fees. Only a small percentage of “power” users lose under this model, whereas the majority of users benefit from a fairer “pay for usage” model.
It’s true other marketing tools have all-inclusive plans, but the reality is they have worked the numbers to determine a price point that they will not lose on, but most users do.
Our approach is not to charge you extra on plans to cover usage costs when you might not be using the platform as much as others are. Instead of charging you hundreds, and even thousands, more on plans like other tools do we charge a base fee plus usage fees. Only a small percentage of “power” users lose under this model, whereas the majority of users benefit from a fairer “pay for usage” model.
We recognise that some businesses use applications that have been specifically built for their industry, and FocalContact is not intended to replace those.
You can run FocalContact in parallel to your practice management software to do what it does not do, and use a tool like Zapier to set up integrations, use our premium workflow actions (including webhooks), or do an API integration.
If you use your practice management software for appointment bookings, it may do a two-way sync with Google and Office Calendars. FocalContact does, too, so syncing between FocalContact and your practice management software may happen automatically once two-way syncing is enabled.
Reach out if you have a specific question about how FocalContact may work with your practice management software, and if required we can provide an integration service (service fees may apply).
Everything listed in your plan level!
To help you get started, the first thing you should do is book an onboarding call. This call is done via Zoom video conference and will walk you through anything that needs setting up.
Depending on the inclusions of your plan level, we include templates for emails, websites and funnels that you can deploy and edit. We also include some standard automations that are saved to draft in your account, ready to edit and publish. These automations include:
- Multichannel reply bot automations
- Appointment confirmation and reminders.
- Notifications for form submissions.
- Longterm nurture sequence template.
There is a lot you can do with FocalContact… and yes, honestly it can be quite overwhelming.
Here are some quick wins to start:
- Import your contact list.
- Set up your first email template and send an email to your database.
- Replace the forms on your website so you have everything coming into your universal inbox.
- Add the web chat widget to your website.
- Connect your social media accounts to the Social Planner and start scheduling your social media posts.
- Create a calendar for people to book appointments on autopilot – you can use the hosted link, or embed on your website.
You might decide the best use of your time is in your business, while getting someone to set up FocalContact for you.
If that’s the case, reach out to us.
We can offer services to assist from basic account setup, to complicated marketing and business process workflow automations, to integrations with other software.
Start making marketing easier
Stop struggling, trying to make things work together, FocalContact has all of the marketing functions you need in one place – built together to work together