Reviews & Reputation Management

Take A More Proactive Role In Managing Your Reputation

FocalContact integrates directly with Facebook and Google Business to help you better manage, and ask for reviews

Get More Reviews

People are looking at your reviews, it's time to start encouraging your best customers to tell their 5 star stories

Whether it’s helping your Google Business Profile to rank better, or encouraging people to click for more information, reviews definitely attract attention

Respond to Facebook & Google Reviews

Respond to Facebook & Google Reviews

FocalContact integrates with Facebook and Google Business so you can view and respond to all of your reviews in one place.

Automate Or Manually Request Reviews

Automate Or Manually Request Reviews

Automate review requests to be sent based on customers reaching a certain point in your sales process, or easily send a review request when the time is right.

Reply Instantly

Reply Instantly

It’s up to you, completely automate feedback or receive a prompt as soon as a review is left and go and respond…. Even automate asking for referrals. Optional AI responses coming soon.

Support when you need it

No matter what the time, there will always be someone to assist. It starts with a free onboarding call to help you get started, and then we back it up with help doc's, live chat and even video calls with support.

24/7
always available
97%
satisfaction rate
3 min
avg. response time on live chat

FocalContact Gives You Everything You Need To Build & Promote Your Brand Online​

Consolidate your marketing toolset – with everything in one place it’s simpler, quicker and saves money

Sales Funnels​

Build a series of pages to take leads and buyers down a specific path

Landing Pages

Create pages to collect leads, sell products and more

Email Marketing​

Grow your audience and build stronger relationships

Automations​

Put marketing and business processes on autopilot, or prompts for actioning

Booking Calendar​​

Our booking widget lets you put appointment booking on autopilot

Sell Services & Products​​

Use our payment gateway integrations for selling products and services on your website, via invoice or text-to-pay

Reviews Management​​

Automate the sending of review requests, and monitor your Google and Facebook reviews

Blogging

Drive traffic and engage visitors with an easy-to-build blog

CRM

Manage all of your contacts and leads in one place, including details, communication, appointments and notes

Omnichannel Inbox

Email, SMS, Facebook Messenger, Instagram DMs and Google Chat all in one place

Form & Survey Builder​

Create forms and surveys to populate your CRM. Stop manually copying contact details to your marketing software

Web Chat

Use our web chat widget to communicate via SMS – you and your website visitors don’t need to be tied to your desktops

Pipeline Opportunity Management​

Convert more with a visual overview of all your sales opportunities

Membership & Course Builder​

Start selling your knowledge and expertise, or offer it as a free lead magnet

Reviews Management

Automate review requests, and manage Google and Facebook reviews

Analytics

Track activity in FocalContact. We also integrate Google Analytics, Facebook Ads and Google Ads

Start making marketing easier

Stop struggling, trying to make things work together, FocalContact has all of the marketing functions you need in one place – built together to work together

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