Omnichannel Inbox for Customer Messaging

Easily Keep On Top of All Customer Communication

From one inbox you will be able to receive and respond to email, SMS, Facebook Messenger, Instagram DMs, Google Business Profile chats, and even reply to Google and Facebook reviews

Customer Messaging Simplified

The Conversations view gives you a quick view of the communication you’re having with all of your contacts and leads. If you need more context click through to the individual contact record for more information

One Place To Receive & Reply Across Multiple Channels

One Place To Receive & Reply Across Multiple Channels

Increase open rates and engagement by using custom variables to give every email you send the personal touch
Multiple Options To View The Most Important Messages

Multiple Options To View The Most Important Messages

Easily view the most recent unread messages, “star” the most important, or filter to your preferences

All The Most Important Actions In one Place

All The Most Important Actions In one Place

Send replies, book appointments, create a sales opportunity, or send a quick text-to-pay

Support always here when you need it

No matter what the time, there will always be someone to assist. It starts with a free onboarding call to help you get started, and then we back it up with help doc's, live chat and even video calls with support.

always available
satisfaction rate
3 min
avg. response time on live chat

FocalContact Gives You Everything You Need To Build & Promote Your Brand Online​

Consolidate your marketing toolset – with everything in one place it’s simpler, quicker and saves money

Sales Funnels​

Build a series of pages to take leads and buyers down a specific path

Landing Pages

Create pages to collect leads, sell products and more

Email Marketing​

Grow your audience and build stronger relationships


Put marketing and business processes on autopilot, or prompts for actioning

Booking Calendar​​

Our booking widget lets you put appointment booking on autopilot

Sell Services & Products​​

Use our payment gateway integrations for selling products and services on your website, via invoice or text-to-pay

Reviews Management​​

Automate the sending of review requests, and monitor your Google and Facebook reviews


Drive traffic and engage visitors with an easy-to-build blog


Manage all of your contacts and leads in one place, including details, communication, appointments and notes

Omnichannel Inbox

Email, SMS, Facebook Messenger, Instagram DMs and Google Chat all in one place

Form & Survey Builder​

Create forms and surveys to populate your CRM. Stop manually copying contact details to your marketing software

Web Chat

Use our web chat widget to communicate via SMS – you and your website visitors don’t need to be tied to your desktops

Pipeline Opportunity Management​

Convert more with a visual overview of all your sales opportunities

Membership & Course Builder​

Start selling your knowledge and expertise, or offer it as a free lead magnet

Reviews Management

Automate review requests, and manage Google and Facebook reviews


Track activity in FocalContact. We also integrate Google Analytics, Facebook Ads and Google Ads

Start making marketing easier

Stop struggling, trying to make things work together, FocalContact has all of the marketing functions you need in one place – built together to work together

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