Workflow Automation

Use Automation to Remove Roadblocks That Are Costing You

Stop letting sales fall through the cracks because you didn’t get around to doing something… With all of FocalContact’s features in one platform you can go beyond marketing automation to business process automation

Stop the "Busy" - Automate Manual & Repetitive Tasks

We all know that time is money in all areas of business and sales – free up your time and make sure important “get around to” tasks are done with automation
Marketing & Business Process Automation

Marketing & Business Process Automation

Go beyond email automations and start automating multiple aspects of your marketing and business

Conditional Actions

Conditional Actions

Multiple ways to trigger workflow automations and perform actions based on conditions you set

Inbound & Outbound Webhooks Supported

Inbound & Outbound Webhooks Supported

Send and receive data to 3rd party platforms without needing an API developer to code integrations

Automate Your Marketing With a Simple Workflow Builder

You don’t need to be a software engineer to use the FocalContact automation platform. The flow builder has easy click-to-add functions so you can set up simple automated workflows in minutes.

With FocalContact you will be creating automated email and text followups, lead nurture, Facebook Custom Audience updates, and a whole lot of automations to make day-to-day business easier.

Marketing With A Simple Workflow Automation Builder
Workflow Automations

Ready-To-Go Automations Included

Get quick wins with automations that are already set up. Just customise and publish, and you’ve got permanently taken jobs off your to-do list

Auto-Replies To Inbound Messages

Use our auto-reply automation to reply to frequently asked questions and suggest your latest offers.
Trainable AI bot coming soon.

Google Review Requests

Improve your visibility in local search results with more positive reviews. Our Google review request automation is an easy way to send more requests for reviews o your customers.

Appointment Scheduling & Reminders

Get people booking time in your calendar on autopilot with our calendar booking widgets, and this automation will send confirmation and reminders to make sure people turn up

Under 5 Minute Lead Followup

Studies show the chances of converting a lead decrease dramatically after 5 minutes. Our Fast 5 recipes get things happening as soon as a lead is received.

Nurture & List Reactivation

Got people frequently joining your list? Put in place a sequence of emails and SMS that helps them get to know you, and expecting your emails.

Got people on your list that have been inactive? Use a database reactivation

Under 5 Minute Lead Followup
Lumi seamlessly connects to your online store and other tools—with just a few clicks. From then on, your customer data is always on hand, updated in real time.Learn more
Triggers & Actions

Triggers & Actions For All Sorts Of Automations

If there is something repetitive related to your contacts and leads happening in your business, then there’s a good chance you can automate it (or at least parts of it).

Just map out your customer touchpoints and look for a trigger and action to match.

Still need the human component? Just automate task creation, notifications and call prompts as part of your workflow automation

Support when you need it

No matter what the time, there will always be someone to assist. It starts with a free onboarding call to help you get started, and then we back it up with help doc's, live chat and even video calls with support.

always available
satisfaction rate
3 min
avg. response time on live chat

FocalContact Gives You Everything You Need To Build & Promote Your Brand Online​

Consolidate your marketing toolset – with everything in one place it’s simpler, quicker and saves money

Sales Funnels​

Build a series of pages to take leads and buyers down a specific path

Landing Pages

Create pages to collect leads, sell products and more

Email Marketing​

Grow your audience and build stronger relationships

Website Builder

100’s of great looking templates to edit and make your own

Booking Calendar​​

Our booking widget lets you put appointment booking on autopilot

Sell Services & Products​​

Use our payment gateway integrations for selling products and services on your website, via invoice or text-to-pay

Reviews Management​​

Automate the sending of review requests, and monitor your Google and Facebook reviews


Drive traffic and engage visitors with an easy-to-build blog


Manage all of your contacts and leads in one place, including details, communication, appointments and notes

Omnichannel Inbox

Email, SMS, Facebook Messenger, Instagram DMs and Google Chat all in one place

Form & Survey Builder​

Create forms and surveys to populate your CRM. Stop manually copying contact details to your marketing software

Web Chat

Use our web chat widget to communicate via SMS – you and your website visitors don’t need to be tied to your desktops

Pipeline Opportunity Management​

Convert more with a visual overview of all your sales opportunities

Membership & Course Builder​

Start selling your knowledge and expertise, or offer it as a free lead magnet

Reviews Management

Automate review requests, and manage Google and Facebook reviews


Track activity in FocalContact. We also integrate Google Analytics, Facebook Ads and Google Ads

Start making marketing easier

Stop struggling, trying to make things work together, FocalContact has all of the marketing functions you need in one place – built together to work together

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